Questions Questions


What is my login (username)?

For students, your login is your full first name and full last name with a period between them. Example: Jane Doe would have a username of jane.doe  NOTE: There is a maximum of 18 characters in the username and the period between your first and last name counts as a character. (Ex., If your name is Alisa Williamson-Smith, your username would be: alisa.williamson-smi).
For staff, your User name (in most cases) should be your first initial plus the first seven letters of your last name.

What is my password?

For students, your password is the first four digits of your birthday (MMDD) and the last four digits of your Social Security Number. If you do not have a SSN, you will need to contact the ITC Helpdesk at 419-824-3807 to have a password assigned to you. Example: My birthday is January 3, 1964 (0103) and my social security number is 123-45-6789 (6789). Therefore, my password is 01036789.
If you continue to have problems, please contact the helpdesk for assistance at or call 419-824-3807.  

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